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Large bank brand, generic Software Engineer title, and metro hiring increase competition, though niche CCM skills limit applicants.
Requires financial/regulatory correspondence and CCM expertise, limiting cross-industry transferability.
Requires enterprise CCM and regulatory experience plus CI/CD and production support, making filtering stringent.
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Own end-to-end development and maintenance of customer communication templates and correspondence systems across multiple U.S. Bank business lines.
Lead design, testing, deployment, and production support of correspondence solutions ensuring regulatory compliance and high quality.
Collaborate with business partners and mentor junior engineers while improving development practices and tooling.
Bachelor’s degree in computer science or related field, or equivalent work experience.
Significant professional software engineering experience in an enterprise environment.
Hands-on experience with customer communication templates or correspondence systems and structured data formats (JSON, XML, CSV, fixed-width).
Experience managing full software development lifecycle including production support and using Git-based CI/CD pipelines.
Experienced in customer communication management platforms (e.g. FIS CSF Designer, OpenText Exstream, Quadient Inspire) especially in regulated financial environments.
Capacity to independently deliver high-quality, compliant software in a regulated industry setting.
Ability to translate regulatory/business requirements into technical solutions and lead code reviews to ensure standards and security compliance.