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Tier-1 brand and metro location increase competition, but senior, specialized role moderates applicant density.
Requires applied GenAI and product support domain expertise, making cross-industry transferability limited.
Explicit L7-level requirements and mandated multi-year software, testing, and architecture experience make filters strict.
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Architect and design AI-powered troubleshooting support solutions for YouTube Creator Studio and related services.
Leverage support, policy, and troubleshooting data to enhance assistive user experiences and self-service tools.
Collaborate with cross-functional stakeholders including Studio UTLs and ATLs to define entity schemas and improve quality measurement for support lifecycle integration.
Bachelor's degree or equivalent practical experience required.
Minimum 8 years software development experience with programming languages, data structures, and algorithms.
At least 3 years experience testing, maintaining or launching software products, and 1 year in software design and architecture.
Experience with AI technologies, especially applied Gen AI and quality improvement for AI products preferred but not mandatory.
Senior-level individual contributor with demonstrated influence across multiple teams in complex environments.
Strong background in AI-powered consumer applications and support system integration at scale.
Experienced in designing scalable, interoperable architectures for multi-tool support ecosystems and quality measurement frameworks.