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Tier-1 brand, metro location, and a mid-level generalist SRE role increase applicant competition.
Technical SRE skills transfer across industries, though Azure integration experience adds moderate domain specificity.
Explicit ~4 years and mandatory Azure integration and ITSM/production support experience required.
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Support end-to-end delivery, reliability, and incident resolution for Enterprise Integration Services focusing on Azure Integration technologies (Logic Apps, ADF, Service Bus, Event Grid, Azure Functions).
Coordinate with COE, portfolio, development, vendors, and business partners for onboarding new services and managing major incidents.
Maintain operational performance monitoring, compliance with SLAs, runbooks, and drive continuous improvement and service enhancement initiatives.
Bachelor’s degree in IT, Computer Science, Engineering, or related field.
Approximately 4 years of relevant professional experience.
Experience with Azure Integration technologies including Logic Apps, Azure Data Factory, Service Bus, and Azure Functions.
Basic understanding of ITIL framework and experience with ServiceNow or IT service management processes.
Experienced in production support, application operations, or integration services with a focus on Azure-based enterprise integration platforms.
Skilled in incident coordination, RCA, change management, and stakeholder communication across global and cross-functional teams.
Able to handle compliance, regulatory requirements, disaster recovery planning, and vendor management to ensure operational excellence.