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Tier-1 brand, mid-level role, metro location, and broad generalist skillset increase candidate competition.
Technical operations skills (Unix, monitoring, scheduling) are broadly transferable across industries.
Explicit 5+ years requirement and mandatory tooling (Autosys, AppDynamics, Splunk) create strict shortlisting filters.
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Provide timely technical support and incident management for production business applications, ensuring stability and performance.
Monitor application health using AppDynamics and Splunk; manage and maintain web servers like Apache, Nginx, IIS, and Tomcat.
Automate batch jobs with Autosys, perform Unix/Linux system administration, and collaborate on application enhancements and upgrades.
Bachelor's degree in Computer Science, IT, or related field.
5+ years of experience in application support or a similar technical role.
Strong proficiency in Unix/Linux administration and scripting (Shell, Python).
Experience with application web servers (Apache, Nginx, IIS, Tomcat), job scheduling tools (Autosys), and monitoring tools (AppDynamics, Splunk).
Experienced in handling 24/7 production support with incident and root cause management responsibility.
Skilled operating in Unix/Linux environments with ability to automate and improve operational efficiency.
Comfortable collaborating with development teams for application maintenance and enhancements in a fast-paced setting.