





Common PM title plus broad skillset increases candidate competition despite senior experience and smaller employer.
Requires specific enterprise infrastructure and managed-services experience, limiting cross-industry transferability.
Mandatory PMP and explicit 10+ years plus 6+ years infra experience create strict shortlisting filters.
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Lead and deliver multiple concurrent enterprise IT infrastructure and digital transformation projects for higher education clients in North America.
Manage project scope, budget, timeline, risks, quality, and governance ensuring alignment with ITIL and operational readiness.
Serve as primary customer liaison, overseeing stakeholder communications, escalations, and transition to managed IT services operations.
Bachelor's degree in Computer Science, IT or related discipline.
Minimum 10 years of IT experience with at least 6 years managing enterprise IT infrastructure projects.
Mandatory certifications: PMP and ITIL 4 Foundation; experience in Managed IT Services environments is required.
Experience managing distributed, cross-geography technical teams and enterprise customers.
Extensive experience delivering Managed IT Services projects, especially in enterprise or higher education settings.
Strong understanding of IT infrastructure operations, ITIL processes, and project governance frameworks (Agile, Waterfall, Scrum).
Proven ability to manage complex projects involving cross-functional teams, cloud, cybersecurity, and data center components with measurable impact on operational transition and governance.