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Mid-level generalist CRM role in Hyderabad at a strong brand increases applicant competition.
Salesforce CRM skills transfer across industries, but Veeva adds pharmaceutical-specific specialization.
Explicit 2–6 years, Master's degree and mandatory Salesforce/Apex skills create strict screening filters.
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Maintain and enhance Veeva CRM and Salesforce applications to ensure system performance and availability.
Troubleshoot technical and production support issues and participate in resolving software defects and incidents.
Support integration, CI/CD, DevOps activities, and collaborate with cross-functional teams for continuous improvement.
Master’s degree in Computer Science, IT, or related field with 2-6 years of experience.
Basic to intermediate knowledge of Visual Force, Apex, SQL, and Java programming languages.
Foundational understanding of software development principles, system integration, Salesforce or Veeva CRM platforms.
Exposure to DevOps tools such as Jira, Git, Jenkins, or Copado and familiarity with Agile/Scrum methodologies.
Experience working in global, virtual teams supporting enterprise CRM applications like Salesforce or Veeva.
Comfortable with both front-end and back-end support, CI/CD pipelines, and DevOps tools integration.
Able to collaborate effectively across development, business, and cross-functional teams in an operational support and improvement role.