





Tier-1 brand, mid-level generalist role, and broad monitoring skillset create high candidate competition.
Role requires specialized networking and Cisco expertise, limiting cross-industry transferability.
Mandatory 5+ years networking experience and specific monitoring/Cisco skills make shortlisting highly strict.
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Support and monitor global retail customer network infrastructure using tools like SolarWinds, Nagios, Zabbix, or PRTG.
Detect, troubleshoot, and resolve network issues including latency, packet loss, and downtime to ensure 24/7 network uptime.
Generate reports and maintain documentation on network configurations, performance, and incidents.
5 to 8+ years of experience in networking focused on network infrastructure support.
Bachelor of Engineering degree.
Proficient with network monitoring tools such as SolarWinds Network Performance Monitor, Nagios, Zabbix, or PRTG.
Experience with fundamental networking concepts (TCP/IP, DNS, DHCP, VPNs) and monitoring protocols (SNMP, NetFlow, ICMP).
Experienced in working in NOC or 24/7 network monitoring environments ensuring high availability.
Skilled in network troubleshooting and performance analysis including use of packet analyzers and log management tools (Wireshark, Splunk).
Familiar with scripting (Python, Bash) and comfortable with Linux/Windows system basics for automation or advanced monitoring tasks.