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Tier-1 brand, metro location, mid-level role, and broad skill set amplify competition.
Core networking skills transferable but banking compliance and observability expectations require domain-specific experience.
Explicit 3+ years, certifications, and specific network/infrastructure tool requirements increase filter strictness.
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Own and drive production incident management, including triage, restoration, communication, escalation, and post-incident actions for network operations.
Lead problem management to identify root cause and implement corrective actions to reduce incident recurrence and improve service reliability.
Manage service delivery aspects such as lifecycle management, operational readiness for new capabilities, and primary customer interface for operational issues, while employing AI-assisted automation and technical leadership.
3+ years of applied experience with formal training or certification in infrastructure disciplines.
Expertise in Network Technologies including Routing & Switching (LAN, WAN), IP Services (Load Balancing, Proxies, Firewalls), Datacenter Technologies (Nexus, ASR, VXLAN, Cisco ACI, Arista), and Optical (Ciena).
Experience in a banking, exchange, or technology environment within a global organization.
Ability to use or learn scripting languages (e.g., Python, Ansible) and demonstrated experience with enterprise-authorized AI capabilities and network analysis tools (e.g., Wireshark, Splunk).
Experienced in operationally critical, enterprise-scale network environments, preferably with leadership or SME roles in such settings.
Proficient in applying AI-assisted automation and capacity management tools to enhance network operations and drive operational excellence.
Skilled at acting as primary customer interface with strong communication skills and a track record of managing complex incident and change management processes.