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Tier-1 employer, metro location, and mid-level experience requirement increase candidate competition.
Network operations skills are transferable, though banking-specific experience preference increases domain sensitivity.
Explicit 3+ years, mandatory network technologies, tools, and banking experience make filtering strict.
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Own end-to-end production incident management including triage, restoration, escalation, and post-incident analysis.
Lead problem management to identify root causes and implement durable remediation to reduce recurrence.
Manage change and service delivery lifecycle, ensuring operational readiness and alignment to resiliency and security standards; serve as primary operational interface to customers.
Bachelor's degree (BE/BS) or equivalent.
Minimum 3 years' experience in Network Operations, preferably in banking, exchange, or technology environments within global organizations.
Expertise in networking technologies including routing & switching, IP services, data center technologies (Nexus, ASR, VXLAN, Cisco ACI), optical (Ciena).
Experience with scripting (Python, Ansible), protocol analyzers (Cpacket, Wireshark), monitoring tools (Splunk, SevOne), and use of enterprise-approved AI capabilities for infrastructure workflows.
Experience in operationally critical environments, preferably as a Team Lead or Subject Matter Expert.
Strong capability in network infrastructure service delivery, incident and problem management, and operational governance.
Demonstrated ability to integrate AI-assisted automation with validation to improve workflows while ensuring security, resiliency, and compliance.