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Remote role increases applicant pool but niche ServiceNow+SPM requirement limits candidates.
ServiceNow platform expertise and mandatory certification create strong domain bias across industries.
Explicit 9+ years and mandatory ServiceNow SPM certification make filters strict and prescriptive.
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Lead implementation and integration of ServiceNow solutions focusing on ITAM, HAM, and SAM modules across global locations.
Design, develop, and customize ServiceNow applications including scripting (Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, AngularJS) to meet business requirements.
Perform integration testing, troubleshoot technical issues, and ensure adherence to ServiceNow best practices and quality delivery.
9+ years of relevant experience, specifically in ServiceNow ITAM, HAM, SAM, ITSM, and integrations.
Must have ServiceNow SPM certification.
Bachelor’s or master’s degree in Computer Science, Information Technology, or a related field.
Experience with ServiceNow scripting and modules like ITOM or CSM; familiarity with ITIL frameworks.
Experienced in managing and delivering complex ServiceNow projects in a global delivery environment.
Strong technical expertise with capability to translate business needs into scalable technical solutions.
Skilled in cross-functional collaboration and stakeholder management for successful end-to-end project execution.