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Niche ServiceNow HAM specialization and senior 9+ years requirement limit candidate pool despite remote option.
Deep ServiceNow ITAM/HAM/SAM expertise required, making skills less transferable across unrelated roles.
Mandatory 9+ years and ServiceNow SPM certification plus specific ITAM/HAM/SAM and scripting skills.
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Lead design, development, and implementation of ServiceNow ITAM modules, especially HAM and SAM, across global locations.
Design and deploy technical ServiceNow integrations, perform integration testing, and ensure high-quality delivery.
Customize and configure ServiceNow applications using scripting (e.g., Business Rules, Client Scripts, Jelly, AngularJS) and align solutions with business needs.
9+ years of professional experience in ServiceNow roles.
Mandatory ServiceNow SPM certification.
Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
Strong experience with ServiceNow ITAM, HAM, SAM, ITSM modules, and hands-on scripting and integration expertise.
Experienced in global delivery environments handling complex ServiceNow ITAM/HAM/SAM implementations.
Able to translate business requirements into scalable, standardized technical solutions within ServiceNow.
Proficient in cross-functional collaboration, stakeholder management, and upholding ServiceNow best practices for continuous improvement.