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Metro location, broad skill requirements, and a common implementation role increase competition.
Strong SaaS implementation and professional services requirements limit cross-industry transferability.
Explicit 10+ years, required people-management, and enterprise SaaS implementation experience enforce strict filters.
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Lead and mentor a team of Implementation Managers while owning strategic customer SaaS implementations as a player-coach.
Define and execute implementation strategies for complex enterprise deployments, managing risks, dependencies, and escalations to ensure on-time delivery.
Collaborate with cross-functional teams and engage executive stakeholders to maximize customer value and support expansion opportunities.
10+ years in Professional Services, Enterprise Software Implementation, Consulting, Customer Success, Solution Delivery, or Sales Engineering.
3–5 years of people management experience leading customer-facing teams.
Bachelor's degree required (STEM preferred).
Experience in managing complex SaaS implementations with multiple workstreams and executive engagement.
Experienced in leading and coaching customer-facing implementation teams with a track record of performance management.
Strong consultative skills with the ability to build trusted executive relationships and influence outcomes.
Experienced in SaaS enterprise environments with deep knowledge of product integrations and cross-team collaboration.