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Strong employer brand, mid-level experience requirement, and metro location raise applicant competition.
Requires health benefits/carrier expertise and insurance domain knowledge, limiting cross-industry transferability.
Explicit 4+ years requirement plus mandatory tools (Salesforce, Jira) and domain experience enforce moderate filters.
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Serve as primary point of contact for Health Benefits Integration within Rippling, leading integration implementations and documentation.
Coordinate daily stand-ups and stakeholder meetings to update, address blockers, and align cross-functional teams.
Design and build onboarding playbook and comprehensive SOP for new Health Benefit Carrier integrations in collaboration with Product, Engineering, and external partners.
Bachelor's degree or equivalent with 4+ years in Operations or Implementation, ideally in high-growth US-based SaaS or Fintech environment.
Proven ability to manage high-pressure client scenarios with a calm, solution-focused approach.
Proficient in Salesforce, G-Suite, and Jira.
Work Experience Required: 4+ years in relevant Operations or Implementation roles.
Experienced in cross-functional project management involving Product, Engineering, and external partners within Health Benefits or related domains.
Skilled at translating complex technical insurance language for non-technical stakeholders to facilitate decision-making.
Detail-oriented with strong skills in process design, documentation, and independent management of external partnerships.