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Strong VC backing and Bangalore location but junior role with US-hours constraint reduces applicant pool.
Medium — core delivery and client management skills translate across sectors, but web and startup experience preferred.
High — explicit 1-2 years requirement and mandatory US-hours plus technical web development familiarity.
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Own and manage the entire client journey from onboarding calls through website go-live, coordinating closely with Customer Success Managers and web engineers.
Translate unstructured, high-volume customer feedback into clear, prioritized specifications for engineering development phases.
Drive timely collection of client inputs and manage post-launch request queues while identifying patterns to improve internal AI onboarding processes.
1 to 2 years experience at an early-stage startup, demonstrating ability to bring structure to chaotic environments.
Familiarity with web development concepts and tools, including ability to read Figma files and understand frontend debugging.
Availability to work US business hours for customer calls is mandatory.
Sharp written communication skills with clear, actionable summarization of complex discussions.
Operationally strong individual accustomed to high-pace, ambiguous startup settings who can own outcomes end-to-end rather than just tasks.
Technically proficient enough to engage with developers confidently without bluffing, indicating technical depth beyond pure program management.
Experience working directly with founders or solo CEOs and in roles involving product delivery, operations, or client-facing technical programs.