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Tier-1 brand, mid-level generalist role, metro location, and broad skill requirements increase applicant competition.
Core program and change management skills transfer across industries, though marketplace/retail domain experience is preferred.
Explicit 3–5 year requirement plus specific program management and content/tool skills enforce moderate shortlisting strictness.
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Support and scale enablement of marketplace partners by managing clear processes, resources, communications, and readiness support.
Coordinate and execute partner engagement plans by collaborating cross-functionally to translate business changes into measurable partner outcomes.
Lead creation, maintenance, and governance of partner-facing resources and track their effectiveness using adoption and feedback metrics.
Bachelor’s degree or equivalent experience.
3–5 years’ experience in program management, change management, content development, B2B enablement, marketplace operations, e-commerce, or related fields.
Strong project management, communication, and stakeholder management skills.
Proficiency or experience with O365 tools (SharePoint, PowerPoint, Excel), Forms, and dashboarding tools.
Experienced working in marketplace operations, e-commerce, or enablement environments with an analytical approach to continuous improvement.
Comfortable managing multiple initiatives independently in ambiguous and cross-functional settings.
Skilled at translating complex operational processes into clear guidance for external partners and driving adoption.