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Popular mid-level QA role but niche loan-processing backend requirement reduces broad applicant competitiveness.
Strong loan-servicing domain requirement makes skills less transferable across industries.
Mandatory loan-processing backend experience plus automation and cloud QA requirements create strict candidate filtering.
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Own the QA automation and execution for Loan Processing and Servicing backend systems, ensuring alignment with business and technical SLA targets.
Manage incident coordination, proactive monitoring of application uptime, and operational KPI triaging for process improvements.
Train and mentor Level 2 support teams, handle escalations, and collaborate on QA strategy and best practices within Agile and cloud environments.
Strong experience with Loan Processing and Servicing backend systems (mandatory).
Experience in writing test scenarios, plans, and automating test plans using current tools and techniques.
Experience testing Agile projects and multiple testing types including Functional, Regression, API, Integration, UAT, and Performance testing.
Bachelor’s degree or MCA in Computer Science, Information Technology, or related fields.
Demonstrated ability to deliver high-quality testing solutions independently and within cross-functional teams in Agile and cloud shift-left QA environments.
Experience coordinating incident management and driving operational efficiency improvements via KPIs and automation.
Experienced in collaborating with geo-distributed stakeholders and mentoring support teams to improve support processes.