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Remote role but highly niche ServiceNow architect seniority limits candidate pool.
High because deep, certified ServiceNow expertise and platform experience are required, limiting cross-domain transferability.
High due to explicit 10-year experience requirement and multiple mandatory ServiceNow certifications.
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Lead end-to-end ServiceNow implementation projects covering ITSM, ITOM, ITAM, HR, and other workflows.
Define and document scalable ServiceNow solution architectures aligned with client requirements and industry best practices.
Provide technical leadership and advisory to clients and project teams, ensuring quality, compliance, and innovation in ServiceNow deployments.
Minimum 10 years experience across ServiceNow platform with 6+ years in solution design and delivery.
Proven track record of leading multiple enterprise-level ServiceNow implementation projects.
Mandatory ServiceNow certifications including CSA, CAD, CIS, Data Foundations; combination with multiple CIS (ISTM required) and ITOM certifications preferred.
Strong expertise in ServiceNow architecture including CSDM, Flow Designer, REST/SOAP integrations, Service Portal, and key IT workflows like Incident, Problem, Change, CMDB, Discovery, Asset, HRSD.
Experienced in consulting roles involving technical leadership, client advisory, and stakeholder engagement at senior levels.
Skilled in translating business needs into scalable technical architectures and leading cross-functional teams in complex IT service management environments.
Up-to-date with ServiceNow releases and innovative capabilities, able to document and enforce architectural standards and governance.