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Senior specialized ServiceNow architect at a strong brand in Bangalore yields balanced candidate competition.
Highly platform-specialized ServiceNow skills and certifications limit cross-industry transferability.
Explicit 15-16 years, ServiceNow certifications and deep platform experience are mandatory filters.
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Define goals and create project vision aligning with business objectives, translating this to an execution roadmap.
Own and prioritize the ServiceNow product backlog, managing development stages and evaluating product progress through sprints.
Act as a Trusted Advisor providing technical leadership, mentoring, and ensuring solutions meet strategic direction across ServiceNow applications including ITSM, HRSD, Vulnerability Response, and Employee Centre.
15 to 16 years of total work experience.
In-depth knowledge and hands-on experience with the ServiceNow platform including customizations (UI Policy, Client Scripts, Business Rules, Workflows).
Proficiency in web-based languages such as JavaScript, CSS, Jelly, XML, HTML, and Glide.
Mandatory certifications: ServiceNow Administration certified and ITIL V3 Foundation certified.
Experienced in leading end-to-end ServiceNow implementations from requirement gathering to delivery in an Agile environment.
Strong understanding of ITIL practices and ability to implement ITSM modules (Change, Incident, Problem, On-Call Scheduling, Reporting).
Capable of providing technical leadership and mentoring within the ServiceNow platform team and acting as a trusted advisor to product owners and stakeholders.