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Generalist Systems Engineer title, metro location, and mid-level seniority amplify applicant competition.
Skills in SaaS integrations, SQL, reporting, and automation transfer across industries but domain-specific learning platforms add moderate bias.
No explicit years required but several mandatory skills and platform experience make filters moderately strict.
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Own design, delivery, and continuous improvement of enterprise learning technology platforms ensuring stability, scalability, security, and user experience.
Develop, enhance, and troubleshoot technical solutions including SaaS applications, APIs, integrations, reporting, and automation.
Drive operational excellence through documentation, automation, issue resolution, and continuous process improvement.
Bachelor’s degree in technical or business discipline or equivalent experience.
Experience with enterprise SaaS applications, APIs, system integrations, and data flow troubleshooting.
Proficiency in SQL and reporting/analytics tools; Power BI preferred.
Experience with automation/workflow tools or scripting; work experience required: Not explicitly mentioned in the JD.
Experienced in designing and supporting business-critical enterprise SaaS and learning technology systems.
Strong operational focus with ability to independently manage technical investigations, enhancements, and operational issues.
Skilled at translating business requirements to technical solutions, leveraging AI and automation to enhance productivity and delivery.