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Niche ServiceNow specialization reduces applicant pool despite metro location and mid-tier employer.
ServiceNow platform expertise is specialized and less transferable outside enterprise ITSM ecosystems.
Requires specific ServiceNow modules, integrations, CMDB and ATF expertise, making filters stringent.
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Design, develop, and maintain ServiceNow modules across ITSM, HRSD, Legal, Facilities, and Procurement to optimize enterprise service delivery.
Own and manage the CMDB architecture, ensuring accurate data and asset relationships.
Build and maintain integrations with enterprise systems (Active Directory, Workday, Okta, custom APIs) and implement automated testing frameworks to ensure platform stability.
Mid-to-Senior level ServiceNow Developer (Band TE3) with independent execution and technical ownership capabilities.
Strong hands-on experience with multiple ServiceNow suites including ITSM and HRSD.
Experience with complex integrations involving enterprise systems like Active Directory, Workday, and Okta.
Work Experience Required: Not explicitly mentioned in the JD.
Technically proficient across multiple ServiceNow modules with ability to own end-to-end development and architecture responsibilities.
Experienced in integration development and maintaining enterprise-grade service management platforms.
Comfortable driving quality assurance through automated testing and managing configuration management databases.