Back
Tier-1 brand and Gurgaon metro location increase competition, though ServiceNow specialization limits applicant pool.
ServiceNow-centric platform skills are specialized and not broadly transferable, increasing background sensitivity.
Role requires specific ServiceNow platform skills, JavaScript, CMDB and integrations, producing moderate strictness.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Lead configuration, customization, and development of ServiceNow modules including Incident, Problem, Change, and Employee Centre to meet specific business needs.
Develop and maintain JavaScript scripts, business rules, UI actions, and integrations (using Integration Hub or custom APIs) to extend ServiceNow functionality and automate processes.
Provide BAU support across UK/India business hours, including 24x7 on-call and weekend rota support.
Advanced JavaScript proficiency with experience in writing/troubleshooting ServiceNow scripts (Business Rules, Client Scripts, UI Actions).
Experience customizing ServiceNow forms, dashboards, reports, and modules for ITSM and associated processes.
Familiarity with Flow Designer, Orchestration, and integrating ServiceNow with other systems.
Work Experience Required: Not explicitly mentioned in the JD.
Strong understanding of ITSM CMDB concepts with ability to design/manage CI relationships and dependencies.
Experience automating workflows across organizations and improving employee experience through ServiceNow platform.
Capability to innovate by implementing advanced features like AI/ML integrations and predictive analytics within ServiceNow.