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Mid-level metro role with moderate brand and generalist tooling yields medium competition.
Core EUC skills transfer across industries, though healthcare compliance increases domain specificity.
Explicit 5+ years, mandatory EUC tooling and compliance requirements increase shortlisting strictness.
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Manage and optimize enterprise End User Compute platforms including Windows, macOS, and mobile devices to ensure secure and efficient user environments.
Act as L2 escalation point for complex end-user support issues and lead projects such as OS upgrades, VDI rollouts, and endpoint tool migrations.
Mentor junior engineers and enforce endpoint security compliance including vulnerability remediation and audits (ISO, SOC2).
Bachelor’s degree in computer science, IT, or equivalent work experience.
5+ years of IT experience in End User Computing or Desktop Engineering.
Proficiency with endpoint management tools like Intune, SCCM, JAMF, and knowledge of Windows 10/11, macOS, M365 ecosystem.
Onsite work requirement (5 days office), with potential for after-hours or weekend support.
Experienced in managing enterprise IT environments with strong expertise in endpoint security, automation (PowerShell), and virtualization (Citrix, VMware Horizon, AVD).
Demonstrated ability to lead complex IT projects and provide L2 escalation support in end-user computing contexts.
Capable of collaborating cross-functionally and mentoring junior staff, thriving in structured enterprise settings with compliance focus.