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Popular SRE/DevOps role and mid-level seniority increase candidate competition.
Core DevOps/SRE skills transfer across industries, but SaaS-specific experience increases fit sensitivity.
Multiple mandatory technical skills (Terraform, EKS, Datadog, IaC) create moderate filtering.
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Manage day-to-day system alerts and lead incident response including 24x7 on-call for a critical SaaS platform to ensure high availability and reliability.
Design, deploy, and maintain cloud infrastructure using IaC tools (Terraform, Helm) on EKS/Kubernetes; automate operational tasks to reduce manual effort.
Develop and maintain observability across metrics, logs, and traces using Datadog, Grafana, and Prometheus; create and maintain CI/CD pipelines and self-healing infrastructure scripts.
Hands-on experience with AWS Cloud, especially IAM roles and policies.
Proficiency in EKS/Kubernetes (K8s), Docker, Docker Swarm, Terraform, and Helm.
Experience with Datadog for monitoring and logging; experience with Grafana and Prometheus required.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in production support and high-availability SaaS environments with a strong focus on reliability and operational excellence.
Skilled in automation scripting with Bash and/or Python, and designing/operating within DevSecOps practices.
Comfortable communicating complex technical issues and Root Cause Analyses to both technical teams and customer-facing audiences.