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Tier‑1 brand, metro location, popular SRE role with broad skillset and limited niche filtering.
Core SRE and cloud skills are transferable, though financial services compliance increases domain specificity.
Multiple mandatory observability, SRE, cloud and tool-specific requirements for a regulated banking environment.
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Own and govern the availability, performance, and resilience of the enterprise observability tool stack including ITRS Geneos, New Relic, Netcool, Grafana, and OpenTelemetry-based telemetry pipelines.
Drive standardisation and evolution of telemetry strategies using OpenTelemetry across Metrics, Events, Logs, and Traces (MELT) to improve reliability and proactive issue detection.
Lead incident and problem management, implement automation and AI enhancements, and enforce SRE best practices including SLO/SLI tracking, error budgets, and observability-by-design principles.
Strong experience administering at least 2 observability tools from ITRS Geneos, New Relic, Netcool, Grafana.
Hands-on expertise with OpenTelemetry including instrumentation, collectors, exporters, and integration with telemetry tools.
Experience with Unix servers, Google Cloud Platform (GCP), Kubernetes, Openshift, and scripting languages such as shell, bash, or python.
Work Experience Required: Not explicitly mentioned in the JD.
Demonstrated ability to manage and evolve complex observability platforms in large enterprise or financial services environments.
Strong knowledge of SRE frameworks, incident governance, risk, audit and compliance considerations relevant to financial services.
Experience leveraging automation, self-healing, and AI practices to enhance tool availability and developer experience in production environments.