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Metro-based mid-level generalist operations role with common tooling and 3+ years makes applicant competition high.
Technical batch operations skills are transferable, but financial services familiarity preference increases sensitivity.
Moderate due to explicit 3+ years requirement and mandatory batch scheduling and monitoring tool experience.
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Own end-to-end batch job processing cycles during assigned shifts, ensuring adherence to SLAs and market timelines.
Monitor and manage automated batch job streams; identify, troubleshoot, and resolve job failures and related incidents with appropriate escalation and communication.
Manage job scheduling, changes, and dependencies; support testing events and ensure compliance with change management standards.
3+ years of professional experience in batch operations, production support, or related role, preferably in wealth management or financial services.
Experience with enterprise job scheduling/automation tools (e.g., CA Autosys) and familiarity with file transfer protocols such as SFTP, NDM.
Fundamental knowledge of operating systems (Windows, Linux, Unix), storage (NAS), networking and protocols (TCP, SSH, SFTP, HTTPS).
Bachelor's degree preferred; equivalent work experience accepted.
Experienced in financial services operations with a strong grasp of market-driven timelines, regulatory requirements, and wealth management workflows.
Capable of managing multiple concurrent incidents under pressure with strong ownership and communication skills for technical and non-technical stakeholders.
Proficient at documenting processes, incident analysis, and contributing to continuous improvement of batch operations and monitoring practices.