





Metro locations and mid-size SaaS role but senior specialization and certifications limit applicant pool.
Program management skills transferable, but SaaS security and private deployment experience increases domain specificity.
Explicit 12+ years requirement and mandatory certifications make filtering strict.
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Own and manage the full release calendar including timelines, status, and stakeholder communication.
Drive cross-functional alignment and oversee customer escalations, ensuring delivery coordination across engineering, product, sales engineering, and customer success teams.
Leverage data analytics and AI to optimize sprint planning, capacity forecasting, risk management, and track progress against engineering OKRs.
12+ years of technical program management experience with customer-facing delivery.
PMP, PMI-ACP, CSM, or equivalent program management certification (mandatory).
Proven experience managing engineering execution and customer delivery at scale in SaaS or security environments.
Deep expertise in JIRA, Confluence, and engineering analytics tools.
Experienced in managing complex engineering and customer-facing programs in SaaS or security domains at scale (50+ engineers, multi-time zone).
Data-driven with strong analytical skills to improve sprint planning, delivery, and risk escalation using dashboards and AI-based insights.
Capable of bridging technical teams and customers, translating between engineering constraints and customer needs effectively.