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Tier-1 brand, mid-level generalist DevOps role in metro with broad skillset amplifiers.
VoIP/Cisco telephony requirements add moderate domain specificity while core infrastructure skills remain transferable.
Mandatory 5+ years plus specific Cisco, VoIP, cloud and scripting skills creates high filter strictness.
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Lead infrastructure engineering projects focused on Cisco, Call Manager, and Connect Center technologies including design, development, and troubleshooting.
Drive modernization and issue resolution initiatives by architecting and implementing changes across infrastructure platforms.
Utilize enterprise-authorized AI tools to analyze infrastructure, validate outputs, and ensure alignment with resiliency, security, and audit standards.
Minimum 5 years of applied experience with formal training or certification in infrastructure engineering concepts.
Hands-on expertise with Cisco infrastructure, Call Manager, Connect Center Express, and strong understanding of VoIP protocols (SIP, RTP), API integration, and telephony systems.
Experience using enterprise-authorized AI tools for infrastructure engineering workflows with strong validation and security awareness.
Work Experience Required: 5+ years of relevant infrastructure engineering experience.
Strong technical expertise in infrastructure engineering areas such as hardware, networking, storage, automation, and performance assessment.
Experienced in handling resiliency patterns, high availability, load balancing, and scalable system design.
Familiar with cloud infrastructure (AWS, Azure) and scripting languages with the ability to work across public and private cloud environments.