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Metro location, mid-level generalist role, broad skillset, and known employer create high applicant competition.
Low because operational Linux, Java, networking, and microservices skills transfer widely across industries.
Explicit 4+ years, mandatory Linux/Java/microservices and customer-facing experience raises filter strictness.
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Own strategic customer accounts for Harman® OTA solution integration and maintenance.
Provide 24/7 hands-on customer support, handle tickets, and lead resolution of complex technical issues and escalations.
Collaborate with cross-functional teams to ensure application performance, reliability, scalability, and participate in requirements and architecture processes.
B.E/B.Tech in Computer Science or equivalent.
4+ years of software industry experience in customer-oriented roles.
Strong hands-on experience with Linux system administration, Java, Spring Boot, Kafka, MQ, microservices, networking, and database management (SQL and NoSQL).
Ability to work flexible hours including on-call 24/7 support and office presence at least 3 days a week.
Experienced in supporting enterprise automotive software products and managing customer relationships across regions.
Technically adept with deep knowledge in Java-based microservices and network architectures, comfortable with cloud and complex system integrations.
Operates independently with proactive problem solving and strong communication skills, capable of multitasking across support and architecture discussions.