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Mid-level generalist title, metro location, and niche Amplitude expertise create moderate applicant competition.
Strong product-analytics and Amplitude SaaS focus means high domain specificity across industries.
Explicit 5+ years plus mandatory Amplitude, programming, APIs, and enterprise SaaS experience.
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Provide expert guidance on Amplitude data architecture, taxonomy design, and AI agent workflows for enterprise customers.
Act as trusted technical advisor and collaborate cross-functionally to improve customer data experience and integrate AI into workflows.
Gather and report customer insights to optimize documentation, services, and business processes.
5+ years of customer-facing technical experience with enterprise accounts.
Proficiency in Amplitude data architecture and instrumentation, SQL, JavaScript, Java, Python, Android, and iOS programming.
Experience with RESTful APIs, data governance, and embedding AI into customer workflows.
Prior SaaS domain experience in product analytics, digital marketing, A/B testing, BI, CDPs, or data warehouses/pipelines.
Strong execution and customer service focus with ability to prioritize and deliver outcomes on time in a fast-paced environment.
Consultative skills with capability to explain complex technical concepts to diverse stakeholders and engage enterprise customers.
Experience working collaboratively across Product, Engineering, Platform Support, and Customer Success teams to streamline customer data processes.