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Tier-1 brand and metro location increase competition despite a specialized ServiceNow focus.
ServiceNow platform specialization and required certifications limit transferability across roles and industries.
Mandatory 2+ years and required ServiceNow CSA and CAD certifications enforce strict filtering.
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Design, develop, configure, and maintain ServiceNow applications and integrations focused on ITSM, IRM, VR, ITOM modules.
Participate in installation, upgrades, deployments, and troubleshooting for low to moderately complex ServiceNow projects.
Analyze technical challenges, recommend solutions, and support platform security, compliance, and stakeholder communications.
2+ years of software engineering experience or equivalent.
Strong hands-on experience with ServiceNow platform including scripting with JavaScript, Glide APIs.
Mandatory certifications: ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD).
Work Experience Required: 2+ years; Notice Period: Not explicitly mentioned in the JD.
Experienced with multiple ServiceNow modules (ITSM, ITOM, VR) and integrations using REST/SOAP APIs.
Skilled in developing and customizing ServiceNow workflows, business rules, and portals with strong focus on security and compliance.
Capable of handling full lifecycle ServiceNow tasks from design through UAT, release, and post-go-live support in a regulated environment.