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Tier-1 brand, metro location, and broad generalist skillset increase candidate competition.
Core agile and vendor management skills are transferable, though aerospace domain preference increases specificity.
Explicit 7+ years, Scrum Master requirement, vendor and SLA mandates create strict screening.
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Lead and manage cross-functional and sub-contractor teams in India to drive service delivery aligned with organizational objectives.
Facilitate Agile and Scrum ceremonies, monitor KPIs/SLAs, and drive continuous improvement initiatives within IT operations.
Manage budget, stakeholder communication, supplier/vendor management, and collaborate with Europe and India business counterparts on strategy and roadmaps.
Graduate/Postgraduate degree.
7+ years of experience in project management, leading projects, or IT operations management.
Minimum 2 years experience as Scrum Master with knowledge of Agile/SAFe principles.
Willingness to travel short term to Europe; knowledge of ITSM tools like ServiceNow and aerospace domain communication and IT supplier management.
Experienced leader capable of managing multi-disciplinary teams including suppliers and vendors in a complex, cross-geographical context.
Proficient in Agile methodologies with strong skills in Scrum facilitation, performance management, and stakeholder engagement.
Strategic thinker able to align IT operations and service delivery with business objectives while managing risk, quality, and compliance.