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High due to Mastercard brand, generic program manager title, metro location, and broad cross-functional requirements.
Medium: core program management skills transfer across industries, though payments/data services domain adds moderation.
Medium: prefers PM/change certifications and extensive global program experience but lacks explicit years filter.
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Manage coordination, status reporting, financials, schedules, and stability of multiple complex, cross-functional, and global project initiatives to meet goals within resource and time constraints.
Develop and implement comprehensive operations and change management strategies, including KPIs, compliance methodologies, risk mitigation, communication plans, and readiness assessments to ensure project and operational success.
Act as trusted advisor and leader in project and change management, consulting stakeholders and senior leadership while driving strategic transformation and scaling operations for future growth.
Bachelor’s Degree in Business, Finance, or related discipline; Master’s Degree preferred.
PMP and/or change management certification preferred but not mandatory.
Experience leading large-scale, global, cross-functional projects with strategic transformation and program & change management responsibility.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing and forecasting needs of global, complex projects with multiple geographies and functions, including resource planning and budget adherence.
Skilled in building relationships and influencing senior leadership through impactful presentations and delivering results on strategic initiatives.
Proactive in defining and executing change management processes, including assessing impacts, building support models, training needs, and communication strategies across diverse stakeholders.