Back
Popular L2 DevOps role, metro Pune location, and broad skillset make standing out highly competitive.
Core Windows, IIS, and SQL operations skills are broadly transferable across industries.
Explicit 1-2 years and required Windows/SQL/IIS skills create moderately strict shortlisting filters.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide L2 technical support and triage for Boarding & Servicing application portfolio through ITSM ticketing.
Deploy application releases, patches, and customizations, and identify root causes of recurring problems to prevent reoccurrence.
Coordinate among IT functions across time zones, perform daily application support operations, and provide technical guidance to junior engineers, including 24x7 support coverage.
1-2 years of experience in application support or related field.
Practical experience with Windows Server, SQL Server, IIS, networking, and ability to troubleshoot IIS and application logs.
Bachelor's degree in computer science or related discipline.
Knowledge of ITSM/ITIL processes and ticketing systems.
Experienced in troubleshooting Windows, web servers, and application issues with strong root cause analysis skills.
Comfortable working in a 24x7 support environment including on-call weekend duties and coordinating across multiple time zones.
Familiar with scripting languages and has a general understanding of web technologies; knowledge of cloud platforms (preferably GCP) is a plus.