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Tier-1 brand and Bangalore location increase competition; niche AI/knowledge specialization reduces applicant density.
Strong finance operations and AOP domain bias reduces cross-industry transferability.
Senior VP role demands domain expertise, governance experience, and knowledge-graph familiarity.
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Lead standardization and transformation of Agent Operating Procedures (AOPs) into structured, machine-readable knowledge assets within a Knowledge Graph to enable AI-driven automation across Global Delivery.
Own governance, quality standards, and lifecycle management of AOP knowledge to support operational efficiency, auditability, and regulatory compliance.
Drive collaboration with SMEs and cross-functional teams to embed institutional expertise into AOPs and facilitate scalable AI and automation deployment, tracking adoption and quality metrics.
Extensive experience in process design, transformation, or operational excellence within a complex enterprise environment.
Experience in AOP/SOP standardization, process modelling, or knowledge management.
Experience working across multi-functional operational domains (e.g., Fund Accounting, Custody, Transfer Agency, Middle Office).
Work Experience Required: Not explicitly mentioned in the JD.
Demonstrated ability to lead end-to-end process knowledge capability delivery in a large, matrixed environment involving business and technology stakeholders.
Experience with knowledge-led AOP development methodology, including SME collaboration and working with AI technologies such as Knowledge Graphs, LLMs, or agent-based systems.
Comfortable operating in fast-paced transformation settings with a focus on scalable, reusable process knowledge supporting AI and automation within regulated financial services.