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Tier-1 brand, mid-level generalist role and metro location increase candidate competition.
Requires localization and linguistics assessment expertise, limiting cross-industry transferability.
Explicit 2+ years plus mandatory localization and assessment design experience enforces moderate shortlisting strictness.
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Own design, development, and maintenance of training content and assessment frameworks for onboarding and certifying linguists and transcriptionists in translation and transcription workflows.
Ensure linguistic quality standards by developing and updating learning modules, assessments, and certification criteria aligned with platform and client requirements.
Analyze assessment results and performance metrics to continuously improve training programs, assessment accuracy, and support remediation or re-certification processes.
2+ years of experience in Learning & Development, Assessment Design, Localization, or related field.
Hands-on experience with translation and/or transcription workflows.
Experience designing assessments, tests, or certification programs.
Strong written communication skills to develop instructional and evaluation content.
Experienced in linguistic quality evaluation and knowledgeable about translation and transcription industry standards.
Capable of collaborating cross-functionally with Localization, Quality, Product, and Operations teams to align training and assessment initiatives.
Analytical and data-driven operator who uses assessment outcomes and performance data to refine learning content and certification processes.