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Bengaluru metro and mid-senior level increase competition, but ServiceNow specialization limits eligible applicants.
Role demands ServiceNow-specific expertise, reducing cross-industry transferability despite general engineering skills.
Explicit 5–8 years ServiceNow requirement and mandatory platform skills make selection criteria stringent.
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Design, develop, configure, and support enterprise ServiceNow applications and integrations to improve business processes and operational efficiency.
Collaborate with business stakeholders and technical teams to translate requirements into scalable ServiceNow solutions while ensuring platform stability, security, and compliance.
Manage core ServiceNow modules including ITSM, ITAM, CSM, Service Portal, Discovery, and support platform upgrade, patching, and release management activities.
5–8 years of hands-on ServiceNow development experience with expertise in JavaScript, Glide APIs, Business Rules, Client Scripts, ACLs, Flow Designer, and workflow automation.
Experience with ITSM modules such as Incident, Problem, Change, Request, and Service Catalog.
Experience building and maintaining REST/SOAP integrations and familiarity with MID Servers.
Work Experience Required: 5–8 years in ServiceNow development.
Experienced working in Agile/Scrum teams with global, cross-functional environments, capable of managing complex ServiceNow implementations at scale.
Strong technical skills in ServiceNow AI features like Now Assist, Agent AI, Virtual Agent, and exposure to ITOM, ITAM, CSM, and FSO modules are preferred.
Familiarity with integrating ServiceNow with Microsoft Teams, Okta, Active Directory, and building Performance Analytics reports maximizes fit for this role.