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Remote, mid-level generalist Data Analyst role with broad BI requirements increases applicant competition.
BI and analytics skills transferable, but quote-to-cash and ERP domain knowledge increases industry specificity.
Requires specific BI tools and ERP data familiarity but no explicit years, making filtering moderately strict.
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Create and maintain Power BI dashboards for global and regional Customer Ops processes, integrating data from SAP, Salesforce, and other sources.
Analyze data on Quote-to-Cash tasks such as order entry, invoicing, dispute management to support decision making for regional and global leaders.
Provide ad hoc and recurring data analysis to improve organization performance, profitability, and process accuracy.
Experience with data analysis and dashboard creation in Power BI or similar tools.
Familiarity with data sources like SAP, Salesforce, Excel, Amazon Connect (or equivalent).
Understanding of Customer Operations processes, especially Quote-to-Cash cycle tasks.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in supporting Customer Operations teams across multiple regions through data analysis.
Skilled in integrating multiple data sources into actionable dashboards and reports focused on operational KPIs.
Comfortable working in a global context to improve process speed, accuracy, and organizational profitability.