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Metro location and common Project Manager title increase competition, but IAM/ServiceNow specialization tempers applicant density.
IAM, RBAC, and ServiceNow skills readily transfer across industries, lowering background sensitivity.
Requires specific IAM and ServiceNow expertise, but lacks explicit years, so moderate filtering.
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Own end-to-end identity and access management (IAM) lifecycle including provisioning, modification, and deprovisioning across multiple systems.
Manage complex access requests, approvals, and escalations, ensuring timely resolution of ServiceNow tickets within defined SLAs and quality standards.
Conduct access reviews, audit validations, remediation tracking and collaborate with stakeholders for role alignment, governance, and process improvement including automation opportunities.
Hands-on experience with IAM tools and access management processes.
Proficiency in ServiceNow or similar ITSM platforms.
Understands RBAC, access governance, and compliance frameworks.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced IAM professional capable of independently handling high-priority and complex access management tasks.
Comfortable operating within healthcare domain or evolving healthcare settings focusing on compliance and governance.
Skilled in stakeholder communication and process-driven improvements with a focus on automation and governance.