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Niche telecom signalling skills but mid-level experience and Bangalore location mean moderate applicant competition.
Highly telecom-specific protocols and core network node expertise limit cross-industry transferability.
Explicit 4–8 years requirement plus mandatory SIP/DIAMETER/SS7 expertise and shift readiness.
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Provide L2/L3 advanced technical support for telecom signaling platforms including SIP, DIAMETER, SS7, MAP, CAMEL, and INAP.
Perform root cause analysis and incident management for live network issues, ensuring SLA compliance and collaborating with engineering and vendor teams.
Support core network platforms such as HLR/HSS, PCRF/PCF, IMS Core, STP/SCP Gateways, and work closely with NOC teams in a 24×7 operations environment with rotational shifts.
4–8 years of experience in telecom domain support.
Strong hands-on experience with telecom protocols SIP, DIAMETER, SS7, MAP, CAMEL.
Experience working with core network nodes such as HSS/HLR, PCRF, and IMS.
Willingness and capability to work in 24×7 rotational shifts including nights and weekends.
Experienced in supporting live telecom networks and troubleshooting complex signaling and call flow issues using tools like Wireshark.
Comfortable working in a 24×7 operational environment with shift rotations and maintaining detailed handovers.
Capable of performing deep root cause analysis and collaborating effectively with multiple technical and vendor teams for issue resolution.