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Strong demand for mid-level Salesforce BAs but certification requirement narrows pool, creating moderate competition.
Salesforce platform expertise transfers across industries but requires specific certifications and domain knowledge.
Mandatory five years, required current Salesforce certification, and contractual US citizenship create stringent filters.
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Engage with customer stakeholders to gather business, functional, and technological requirements, and lead discovery and refinement sessions.
Create detailed user stories and solution documentation, perform fit-gap analysis, and develop Salesforce solutions including declarative configuration, automation, and integrations.
Manage delivery and testing of developed solutions, iterate through agile cycles, and conduct end-user training sessions; collaborate with project managers on scope, budget, and timeline.
Minimum 5 years of work experience in information technology systems development.
Bachelor's degree required.
At least 1 current Salesforce certification (Admin, App Builder, or Sales/Service/Community Clouds).
US Citizenship required; experience with Salesforce Lightning declarative automation features and AI tools; ability to work in a hybrid environment.
Experienced in Agile or Hybrid-Agile methodologies with demonstrated capability in writing Epics and user stories for Salesforce.
Proficient in business process definition, mapping, and reengineering within Salesforce environments.
Prior exposure to consulting environments, particularly Big 4 firms or Salesforce Platinum partners, and familiarity with public sector clients or Salesforce Public Sector/Omnistudio solutions preferred.