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Specialized CPQ requirement reduces applicant pool despite metro location and known employer, producing moderate competition.
Role requires CPQ and Q2C expertise, moderately transferable across SaaS and enterprise sales operations functions.
Explicit 4+ years CPQ experience, mandatory technical troubleshooting and SLA delivery create strict shortlisting filters.
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Own the integrity and acceleration of the global Quote-to-Cash lifecycle by managing end-to-end quote creation and system support architecture.
Partner cross-functionally with field sales, IT, and Deal Desk to resolve system issues and implement sustainable process improvements to maximize sales velocity.
Lead User Acceptance Testing (UAT) for CPQ and CRM deployments and develop documentation to enable field self-service and reduce cycle times.
4+ years of hands-on experience with enterprise CPQ platforms (e.g., Salesforce CPQ) managing quote operations and opportunity lifecycle.
Advanced proficiency with Google Sheets and Excel for data analysis, reporting, and pipeline auditing.
Experience with SLA management and enterprise ticketing systems (e.g., ServiceNow, Jira) for operational support delivery.
Must work from Bangalore office; remote work only for PTO, travel, or approved leave.
Experienced in bridging technical CPQ/system configurations with sales operational needs, ensuring transactional accuracy and revenue impact.
Proven ability to analyze recurring system issues and collaborate with IT/engineering for automated, permanent fixes instead of temporary workarounds.
Skilled at driving operational excellence through documentation, process improvement, and enabling sales self-service in a global, cross-functional environment.