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Metro location, popular delivery role, and large services employer increase applicant competition.
Strong SAP Basis and RISE platform expertise limits transferability across industries.
Mandatory 7-8 years SAP Basis experience and customer-facing delivery requirements make filters stringent.
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Own the end-to-end customer engagement for SAP RISE platform users, acting as single point of contact for their SAP landscape support and maintenance queries.
Coordinate with internal SAP teams (IAE, CAA, TSM, CDM) to provide customers with guidance, information, and solutions related to their SAP environments.
Manage client relationships by engaging regularly, presenting technical assessments, and contributing to business development without performing hands-on technical tasks.
Minimum 7 to 8 years of technical experience in SAP Basis area.
Experience in SAP customer engagement or service delivery role preferred but not explicitly mentioned.
Location requirement: Bengaluru, Karnataka or Greater Noida, Uttar Pradesh (implied by job locations).
Work Experience Required: 7 to 8 years in SAP Basis domain.
Experienced SAP Basis consultant transitioning to service delivery or customer engagement management roles.
Comfortable working as a primary point of contact managing client communications and coordinating across multiple internal SAP teams.
Strong understanding of SAP RISE platform and ability to translate technical landscape knowledge into client-facing guidance and assessments.