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Tier-1 brand, metro location, and popular program manager title increase applicant competition.
Program management skills transfer across industries, but BPM and client-facing experience increase specificity.
Prefers experienced program managers with client-facing transformation skills though no explicit years required.
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Manage end-to-end transformation programs for small to medium clients or lead multiple projects within large-scale client transformation programs.
Drive Digital and Operational Excellence initiatives to create measurable business value for clients and Infosys.
Collaborate with cross-functional delivery teams to ensure seamless execution and meet project success metrics.
Work Experience Required: Not explicitly mentioned in the JD.
Experience in managing business transformation or program management roles, preferably in BPM domain.
Strong client relationship management skills with ability to conduct workshops within client ecosystems.
Leadership experience at JL6A level or equivalent (implied from preferred skills).
Experienced in leading complex business transformation programs with cross-functional teams.
Skilled in stakeholder management and maintaining strong client relationships.
Able to operate at a senior leadership level driving operational and digital excellence initiatives.