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Niche D365 specialization limits applicants but metro location and general Software Engineer title increase competition.
Microsoft Dynamics and Power Platform skills are transferable across industries but require specific platform experience.
Extensive mandatory Dynamics, Power Platform, Azure, and Copilot skills create strict technical filtering.
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Design, develop, and customize Microsoft Dynamics 365 CE solutions, focusing on Contact Center, Customer Service, and Sales modules.
Build and maintain integrations between D365 and external systems using APIs and Azure services.
Manage DevOps activities including CI/CD pipelines, version control, and environment deployments, while automating workflows using Power Automate and AI capabilities like Copilot Studio.
Hands-on experience with Dynamics 365 CE modules for Contact Center, Customer Service, and Sales.
Proficiency in C#, JavaScript/TypeScript, Power Platform components (Power Apps, Power Automate, Power Pages).
Experience with integrations via OData/Web APIs, REST/SOAP, and Azure (Logic Apps, Service Bus).
Work Experience Required: Not explicitly mentioned in the JD.
Technical specialist in Dynamics 365 customization and integration with proven plugin development skills in C#.
Experienced in Azure DevOps for CI/CD, environment management, and version control using GitHub.
Skilled in leveraging Microsoft Copilot Studio for automation, IVR agent creation, and AI-driven business solutions.