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Tier-1 employer, metro location, and broad senior automation requirements increase hiring competition.
Requires deep Dynamics 365 CE and ERP automation experience, making background transferability limited across industries.
Explicit 10+ years requirement, ERP automation mandate, and technical toolset create stringent screening.
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Drive and execute QA strategy and leadership for Microsoft Dynamics 365 Customer Engagement (CE) modules including Sales, Customer Service, Field Service, and Project Operations.
Design, develop, maintain, and optimize automation frameworks using Leapwork, Playwright, Selenium, and RestAssured to ensure high test coverage and reliable test execution integrated with CI/CD pipelines.
Oversee test planning, execution, defect triage, reporting, and collaboration across cross-functional teams to deliver enterprise-grade CRM solutions with monitoring of key quality KPIs and stakeholder communication.
10–12+ years of QA experience including at least 8+ years in automation-focused roles within ERP or enterprise CRM environments.
Strong technical expertise with automation tools Leapwork, Playwright, Selenium WebDriver, RestAssured; programming in Java, JavaScript/TypeScript, or Python; and CI/CD experience with Azure DevOps or GitHub.
Experience with Microsoft Dynamics 365 Customer Engagement modules and advanced test automation for CRM customizations and integrations.
Work Experience Required: Minimum 10 years in QA with 8+ years in automation; specific industry domain experience in manufacturing, logistics, retail, or enterprise applications.
Experienced leader capable of defining QA strategy and mentoring automation engineers within complex Microsoft Dynamics 365 CE environments.
Hands-on expert in building and optimizing automation frameworks tailored for enterprise CRM with strong skills in scripting, debugging, environment setup, and regression management.
Effective at cross-functional collaboration, managing full test lifecycle, and driving continuous quality improvements aligning with organizational product goals and CI/CD DevOps workflows.