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Senior, highly specialized Dynamics 365 and Power Platform skillset reduces applicant density despite metro location.
Deep Dynamics 365/Power Platform and CRM experience required, limiting transferability across industries.
Explicit 8+ years, 5+ years D365, and numerous mandatory platform/tech requirements create strict shortlisting filters.
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Design, develop, and implement scalable Microsoft Dynamics 365 Contact Center, Customer Service, and Sales solutions including custom plugins, workflows, and Power Platform components.
Lead integration engineering between D365 and external systems using APIs, Azure Logic Apps, Service Bus, and manage data migration and security compliance.
Manage DevOps processes including version control (GitHub), CI/CD pipelines in Azure DevOps, automation workflows, and AI-powered solutions such as Copilot Studio Agents.
8–10+ years CRM technical development experience with at least 5 years in Dynamics 365 Customer Engagement (CE).
Bachelor's degree in Computer Science, Engineering or related field.
Proficiency in C#, JavaScript/TypeScript, Power Platform components (Power Apps, Power Automate) and Microsoft Dynamics 365 modules (Contact Center, Customer Service, Sales).
Work Experience Required: 8–10+ years CRM development, 5+ years Dynamics 365 CE explicitly stated.
Senior-level Dynamics 365 technical specialist with mastery in plugin development, integration engineering, and Power Platform automation.
Experienced in full-cycle CRM/D365 implementations in contact center, customer service, and sales contexts, comfortable working in Agile/Scrum teams.
Demonstrates advanced skills with Microsoft Copilot, reusable frameworks, test automation, Azure services, and monitoring solutions for scalable, upgrade-safe delivery.