Back
Tier-1 employer, popular PM role, and mid-level (4-6 years) attract many applicants.
Project management skills transferable, but telecom managed-services domain knowledge adds moderate industry specificity.
Explicit 4–6 year requirement plus domain-specific managed services and managerial responsibilities.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Overall responsibility for meeting financial and non-financial targets and customer contractual agreements including service level targets for Managed Services operations.
Lead and manage resources performing Managed Services operations including resource management, work allocation, and performance management.
Oversee resolution management activities, lead resolution of high impact service outages, and interact with customers at senior operational management level to manage escalations and improve customer perception.
4-6 years relevant experience and/or a graduate equivalent (or higher) degree.
Management experience with advanced skills and knowledge in a professional discipline relevant to Managed Services.
Ability to communicate effectively with functional leadership and negotiate operational issues.
Work Experience Required: 4-6 years relevant experience; Notice Period: Not explicitly mentioned in the JD.
Experienced manager capable of leading multiple teams and coordinating operations across different functions and external stakeholders.
Skilled in operational and business problem-solving, capable of root cause analysis and implementing improvements.
Comfortable working in complex environments involving contract management, customer interaction at senior levels, and multi-party coordination.