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Tier-1 brand and metro location increase applicants, but senior, specialized Principal SRE reduces pure applicant pool.
SRE skills are transferable, but payments compliance and enterprise context moderately constrain cross-industry fit.
Principal-level expectations, broad mandatory SRE skills and enterprise compliance make hiring filters stringent.
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Lead design and implementation of strategies to ensure reliability, scalability, and performance of Mastercard's critical systems and applications.
Own system availability, latency, performance, capacity, and efficiency standards while driving continuous improvement via automation, troubleshooting, and post-incident reviews.
Mentor and train team members, and communicate strategic progress and challenges to executive leadership and stakeholders.
Expertise in Site Reliability Engineering with experience leading complex, cross-functional projects.
Technical proficiency in programming/scripting (Python, Go, Bash or similar), Linux/Unix systems, cloud platforms (AWS, Azure, GCP), DevOps practices, troubleshooting, and IT service management.
Work Experience Required: Not explicitly mentioned in the JD.
Must adhere to Mastercard’s security policies and complete mandatory security trainings.
Trusted enterprise-level expert capable of solving complex challenges and setting operational standards across teams and functions.
Experience driving operational excellence in large, global, scalable systems with emphasis on reliability engineering, observability, and automation.
Ability to collaborate with cross-functional stakeholders to align operational processes with business priorities and compliance requirements.