Back
Metro location, generalist engineer title, and broad skillset requirements increase applicant density.
Role requires IT-ops and endpoint management experience, somewhat transferable but domain-specific across industries.
Requires specific digital-experience tooling knowledge and endpoint troubleshooting, so moderate filtering of candidates.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Analyze data from Digital Experience Management tools and other sources to identify challenges and improve digital employee experience.
Collaborate with stakeholders and automation team to define requirements, drive use cases, implement remediation strategies, and test automation solutions.
Develop documentation, measure impact of improvements, and present monthly Experience Level Reports (XLR) to customers.
Bachelor's degree in Business Administration, Computer Science, or a related discipline.
Proven experience in business analysis or data analysis focused on improving digital experience.
Proficiency in Excel and PowerPoint is mandatory.
Endpoint troubleshooting experience with Windows and/or MAC operating systems.
Experienced in bridging technical and non-technical stakeholders, translating business requirements into technical specifications.
Strong analytical skills with ability to lead data-driven decisions to enhance employee digital experience.
Familiarity with Digital Experience Management tools, basic technical troubleshooting, and collaboration with automation teams.