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Mid-level metro role with a 3–6 year band and some brand visibility increases applicant competition.
Strong IAM and CA-product expertise required limits cross-industry transferability.
Explicit 4-7 year IAM requirement, mandatory platform tools and 24x7 support increases strictness.
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Administer, implement, and maintain IAM components including Broadcom/CA Siteminder, Directory, Identity Manager, and related security products ensuring platform availability and operational support.
Lead production and operational support tasks including incident management, alert monitoring, health checks with full accountability for Security Shared Services applications 24x7 meeting SLA.
Drive platform optimization, logging & auditing enhancements, automate operational activities and coordinate with offshore teams and enterprise infrastructure.
Degree in computer science, engineering, IT or equivalent technical degree.
4-7 years of operational/support experience in Identity & Access Management (IAM).
Willingness to work rotational shifts including night shifts and onsite/offshore model.
Hands-on experience with Broadcom/CA IAM products, Azure AD, Azure MFA and scripting knowledge in Unix/Perl.
Experienced in providing technical solutions and managing production support incidents within complex IAM environments using Broadcom/CA security products.
Proficient in coordinating across teams for incident, change, and problem management in a 24x7 operational model with SLA adherence.
Knowledgeable about monitoring tools and automation, with exposure to CI/CD pipelines, containers (Kubernetes, Docker), cloud platforms (AWS, Azure), and identity lifecycle management technologies.